When will I have a long tassel?

Chapter 34 Huang Liting’s Ambition

"Of course I have specific ideas. If Assistant Tang wants to hear it, I can tell you." Huang Liting replied.

Tang Zifeng glanced at Zhang Jianyang and Zheng Bin, then asked Huang Liting with a smile: "Then, do you want to ask Manager Zhang and Manager Zheng to step aside, don't let them plagiarize your ideas, and start doing it yourself."

Hearing this, Zhang Jianyang and Zheng Bin both looked a little ugly.

Huang Liting also glanced at them, then shook her head and said: "That's not necessary, you are all leaders, how could you plagiarize the ideas of a small employee of mine... Besides, these ideas of mine are not plagiarized by anyone who wants to. Yes, if it were anyone else, even if they knew these ideas, they might not be able to do it."

These words were even more offensive. Tang Zifeng could see that Zheng Bin's face had turned purple, but he had no intention of jumping up and criticizing him. It seems that this is not the first time Huang Liting has said such things in front of Zheng Bin. Zheng Bin, the manager, must be considered a coward.

Huang Liting didn't care about what Zheng Bin and Zhang Jianyang thought. She said, "Assistant Tang, you just visited our store. I think with Assistant Tang's intelligence, he can definitely see that there are many problems in our store, right?"

Tang Zifeng shook his head and said: "As for business, I am a layman, so I would like to ask Master Huang for advice."

Huang Liting gave Tang Zifeng a look of disdain and anger, and then said: "Actually, the fact that our store is running like this has a lot to do with internal management. First of all, our purchasing is not responsible at all. When they go to purchase goods, they specialize in goods that others cannot sell. Once they come in, they just sit on the shelves gathering dust, and they may not be able to sell many units in a year."

"Can you give a specific example?" Tang Zifeng asked.

Huang Liting said: "There are many examples of this. For example, the most popular soaps on the market are Safeguard and Lux, and most people buy these two brands. But our store does not have them. Our purchases are from They are all some bad brands produced by us in Linhe. The price is a little cheaper than Safeguard, but the fragrance and foam are much worse. How much does it cost to buy a bar of soap? No one will buy one just to save 20 cents. The soaps that are not good for use are returned. As a result, we have dozens of boxes of these bad brands of soaps piled up in our warehouse, and they will dry into bricks after a few years."

"Is there such a situation?" Tang Zifeng asked Zheng Bin.

Zheng Bin said with a grimace: "This situation also exists. After Xiao Huang reported it to me last time, I have seriously criticized the buyers and asked them to buy popular products."

"Is it useful to criticize?" Huang Liting choked, "They only got better for a month, but it was like this again in the second month. That Jiao Xuefen still blamed me for reporting her complaint to the boss and wanted to cause trouble for me after work. "

"Then what?" Tang Zifeng asked with interest.

"Then? Just give me a slap and you'll be honest." Huang Liting said arrogantly, "She's so fat and she still wants to fight with me. I'm not just saying that, she and her husband are two people together. They are no match for me."

"Sister, you are so powerful!" Tang Zifeng couldn't help but give Huang Liting a thumbs up, and then said, "You continue."

"The second point is that the service attitude of our stores must be comprehensively changed. When I was in the countryside, I heard people say that peace makes money, but our store is difficult to enter, has an ugly face, and has an ugly voice. When people come to buy something, they still need to If you are so angry, who will come again in the future?" Huang Liting became more and more excited as she spoke.

"It's not that excessive." Zheng Bin had to defend again, "That is, there were occasionally quarrels between salesmen and customers, and they were settled afterwards. The salesmen in our store are all lesbians, and lesbians, sometimes It’s understandable that you are emotionally unstable..."

Huang Liting said with a cold face: "What's understandable? Arguing with customers must be dealt with seriously. Bonuses will be deducted for the first quarrel, wages will be deducted for the second quarrel, and you will get out and go home directly after the third quarrel. If you want to be petty, Go back and play with your husband, who owes them when you go to work?"

"Master Huang is right. When you go to work, you must have the discipline to work. The revolutionary mentor said that at least as far as working hours are concerned, you can write this sentence on the doors of these factories: Those who enter the door please give up all autonomy. "Tang Zifeng lost no time in showing off his talents.

"What Xiao Huang said is actually something we can do. Lao Zheng, you still need to strengthen your management in these aspects. If the factory gives you a store, you still have to take responsibility." Zhang Jianyang Said to Zheng Bin.

"Yes, Manager Zhang is right in his criticism. I am indeed not strict enough in normal times." Zheng Bin was doing his self-examination slowly, but he didn't care in his heart.

The East District store is used to accommodate family workers, and the factory has always had no profit requirements for the store. The store has problems with purchasing goods and the service attitude is not good. This is not something that happens in a day or two. Even the employees in the factory have become numb. They complain occasionally, but don't they still come here to buy things on a daily basis? You can't go out just to buy a pencil for your baby, right?

Most of the domestic workers are middle-aged and elderly women with little education. If you tell them common sense, they will not understand, or they will pretend not to understand. If you offend their interests, they will cry, make trouble, or hang themselves, making you unable to cope. Don't look at the Huang Liting in front of you, who talks about others, but she is actually a very thorny person, and she is the one who Zheng Bin has to avoid.

As a manager in a place like this, what else can Zheng Bin do besides governing by doing nothing?

Of course, in front of the leader, he still has to appear more sincere. In fact, the leader has no higher requirements for you, other than asking you to be a compliment when the leader lectures and give the right applause at the right time. As for how your actual work is, who cares?

Tang Zifeng didn't pay attention to the conversation between Zhang Jianyang and Zheng Bin. He said to Huang Liting: "So, your main measures for contracting the East District store are to strengthen management, do a good job in purchasing, and buy more products that are popular with employees' families. In addition, Improve labor discipline and make money through harmony. Do you think we can double our gross profit by relying on such means?"

"Of course not enough." Huang Liting answered very simply. She said: "The above are just means. Once done, our store can be stronger than it is now, but it is still a bit dangerous to double the gross profit. I want to contract, It’s because I plan to make a complete change in the way the store sells.”

Speaking of this, she paused intentionally, and at the same time looked at Tang Zifeng with pretty eyes, waiting for him to ask further questions.

Tang Zifeng smiled and said, "Master Huang, don't be so pretentious. You said you want to make a complete change. How do you plan to change it?"

"Assistant Tang is from the capital. You must know the self-selected store, right?" Huang Liting said.

"A store of your choice?" Tang Zifeng was stunned, "You mean a supermarket?"

"Supermarket?" This time it was Huang Liting's turn to be surprised, "What is a supermarket?"

Only then did Tang Zifeng realize that supermarkets were still a new thing in this era. Early supermarkets appeared in many places in the country, but they were usually called self-selected stores. The connotation of a supermarket is much richer than that of a self-selected store. With Huang Liting's knowledge, it is already very good to think of the self-selected store model.

Thinking of this, Tang Zifeng smiled slightly and said, "Master Huang, first tell me why you want to open a self-selected store. I will explain to you what a supermarket is in a moment."

Huang Liting nodded and said: "I saw in the newspaper that many big cities have begun to open self-selected stores. The self-selected stores remove the counter and allow customers to go directly to the store to choose what they want to buy. Unified checkout. I think that self-selected stores have at least the following benefits:

"First, we can reduce manpower. Now when a customer comes in, we have to have a salesperson to serve. Sometimes when there are too many customers, our staff is overwhelmed and customers have to queue up. In fact, some customers just buy a piece of soap. , just take it from the shelf and pay for it. Why do you have to make them queue up?

"Second, we can make full use of the space in the store. Our store is more than 1,000 square meters, and the counter takes up half of the area. If we can remove the counter and free up these spaces for shelves, we can at least double the number of products. In this way, we can carry several different brands for each product, giving customers a choice.

"Third, I think that if customers can choose by themselves, they may buy more things after coming in. I have this experience myself. Sometimes when I go to the mall to buy things, I obviously want to buy them, but I see When I had to ask the salesperson to pick up the goods, I was too lazy to buy them. At that time, I thought, if this shelf was directly open to me, I would definitely buy a lot more things. Even if I buy these things, I won’t actually use them. I'm happy too."

Hearing Huang Liting's words, Zhang Jianyang couldn't help but complain: "Why do you lesbians have such a problem? Shouldn't you think about what to buy and what not to buy in advance before going to the store?"

Tang Zifeng smiled and said: "Lao Zhang, you don't understand this. This situation is called passion buying, or impulse buying. Supermarkets..., ah, no, the self-selected stores that Master Huang mentioned encourage customers The role of impulse buying is a very clever sales technique."

"Assistant Tang is really knowledgeable. I only knew that I had this idea, but I didn't know there was so much more to it."

Huang Liting praised from the bottom of her heart. She has been admiring boys with good academic performance since she was a girl. Now that she knows that Tang Zifeng is a college student who graduated from a prestigious school, and he can talk so many things casually, she is already showing signs of transforming into a mysterious sister-in-law.

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